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Hi! I am Niranjan.

Designing Strategies, Experiences and Digital Products

I bring over 5 years of experience in service design, UX & CX research and strategy, transforming complex problems into user-centric solutions that drive business success. 

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Winning Experience Design

Ontario Lottery Corporation (OLG)

CX & Service Design | Journey Design

Redesigned the e2e Prize claim and winning experience for major lottery prize winners at OLG.

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Innovation Strategy

Banff Centre for Arts and Creativity

Research | Strategy development

Developed a innovation strategy for the Banff Centre using research and innovation tools.

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Student food insecurity solution

Pomme

Research | Product Design

Created Pomme to support Post-secondary students: Identifed and framed the problem with research, ideated and designed the solution.

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Brand Revitalization

Axis Designers

Research | UX Design

Redesigned the online presence and brand identity of Axis Designers along with the digital marketing and web development teams.

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Interactive-Virtual Booth

Bag Studio

Customer Experience Design | Visual Design

Created an interactive digital exhibition booth to showcase the products of the brand "Bag Studio" by Patodia Organics for the India Handicrafts and Gifts Virtual Fair.

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Strategic Plan and Report

Empowering TTC's Diversity Department

Research | Strategy development

Developed a 3-year strategy for TTC's Diversity Department following the process of problem discovery, definition, solution development and delivery.

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Synthesis Map

Niagara's Identity and the NPC

Research | Systems Mapping and Recommendations

Conducted research using system tools to develop a synthesis map illustrating the role of Niagara Parks Commission (NPC) in impacting Niagara's Identity and strategized recommendations.

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E-learning Platform

Reroute

Research | Product Design

Created the e-learning platform Reroute, to support the design community: involved in research, ideation, digital platform design, content creation and brand strategy.

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Digital Marketing Platform

Axis Newgen

Research | UX Design

Designed the website for a B2B marketing agency. Planned the service offerings, designed its brand identity and the online platform.

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portfolio
Architecture

More.

Architecture | Exhibitions | Graphics | More Websites 

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